Effective Date: July 24, 2025

At CityWide Appliance Repairs, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, refrigeratorrepairgainesville.com, or engage with our services. By using our website or services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: When you contact us, request a service, or make an inquiry, we may collect your name, email address (e.g., via citywideappliancerepairs@gmail.com), phone number, and physical address.
• Service-Related Information: Details about the appliance repair services you request, such as the type of appliance, service history, and appointment details.
• Website Usage Information: Non-personal information such as your IP address, browser type, operating system, and pages visited on our website, collected via cookies or similar technologies.
• Cookies: Our website may use cookies to track navigation, analyze site traffic, and improve user experience. These cookies do not personally identify you but may store information like time spent on the site or pages visited.

We use the information we collect to:

• Provide and manage appliance repair services, including scheduling appointments and processing payments.
• Respond to inquiries sent to citywideappliancerepairs@gmail.com or through our website contact forms.
• Improve our website and services by analyzing usage data and customer feedback.
• Communicate with you about service updates, promotions, or other relevant information (with your consent where required).
• Comply with legal obligations under Florida and federal laws.

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors or scheduling software providers) who assist us in operating our business, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to comply with Florida state regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of CityWide Appliance Repairs, your information may be transferred as part of the business assets.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We store cookies and usage data on secure servers and limit access to personal information to authorized personnel only.

• Cookies: You may disable cookies through your browser settings, but this may affect your experience on refrigeratorrepairgainesville.com.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in any email we send or by contacting us at citywideappliancerepairs@gmail.com.
• Access and Deletion: You may request access to or deletion of your personal information by contacting us, subject to our legal obligations to retain certain data.

As a Florida resident, you may have additional rights under state privacy laws, including:

• The right to know what personal information we collect and how it is used or shared.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of the sale of your personal information (note: we do not sell your information).

To exercise these rights, please contact us at citywideappliancerepairs@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on refrigeratorrepairgainesville.com with a revised effective date.

If you have questions about this Privacy Policy or our data practices, please contact us at:

CityWide Appliance Repairs
Email: citywideappliancerepairs@gmail.com
Address: Gainesville, FL

Thank you for trusting CityWide Appliance Repairs with your appliance repair needs and personal information.